Trip Planning Coordinator

remote
Toronto, Ontario, Canada .
full-time . March 30, 2026

Description

FULL-TIME | REMOTE

Location: Canada Wide * Please note at this time, we are only able to consider candidates who are legally authorized to work in Canada. This includes Canadian citizens, permanent residents, and individuals who already hold a valid work permit. Unfortunately, we are not able to provide visa sponsorship or engage international contractors (including those based in the U.S.A.) for this role.

Department: Operations

Reports to: Operations Lead

Ideal Start Date: May 1st, 2026 (flexible)

About Us: Moniker’s corporate travel and events business is expanding, and we are looking to hire talented and passionate people to support the team during our growth.

Position Overview: The Trip Planning Coordinator role will be a part of the Travel Operations Team, and support in managing the day-to-day business and client programs. The ideal candidate will play a vital role in helping us build and service our roster of clients in planning and executing Corporate Incentive Trips, Retreats, & Meetings around the globe. They will learn Moniker’s planning process, our approach to corporate travel and events, and what exceptional client service involves. Following this, they will master the handling of large amounts of detail required to plan and operate trips and events in order to ensure our programs meet with the high standards of excellence our clients expect from us.

Responsibilites:

Taking accountability for program logistics, including: Registration, Flight Manifests, Ground Transportation, On-Site Gifting Procurement, Banquet Event Orders, Attendee Surveys, and more
Supporting supplier relationships and planning trips alongside our senior Operations Team members
Providing above and beyond customer service in day-to-day operations both internally and with external stakeholders
Assisting in building and managing trips in the database as they change/progress during the planning process
Researching and proposing ideas and elements as part of the itinerary building process
Making and confirming reservations and supplier bookings under the direction of the Operations Team
Preparing traveller booking confirmations and final packages for each program
Other administrative duties as assigned by the Operations Team leaders

The Ideal Candidate:

Has administrative experience in an office environment and is good at managing multiple projects and keeping on top of numerous deadlines and tasks
Proficient with all Google Workspace tools. Existing knowledge of registration software and Slack is an asset.
Proactive thinker and communicator with strong verbal and written communication skills in English (and ideally a second language)
Has a highly developed right-brain for researching and creative problem solving
Has a highly developed left-brain for managing gobs of detail and organizational logistics
Works well with complex logistics and is excited by the challenge of planning and operating exceptional trips for our clients
Interested in working in a small-business "start-up" environment, learning along the way, and growing with the role. Is comfortable with a less structured or formalized training and processes compared to a typical ‘corporate’ cubicle job
A self-starter that is highly organized and manages their time well with the ability to meet deadlines and manage expectations
Works well both as a team player and an individual. Is confident in their abilities to stay focused and on track while working in a remote setting, without direct daily supervision

You'll Be Great In This Role If:

You’ve got experience working in a fast-growing agency
You have superior attention to detail
You’re an amazing teammate
You’re driven and proactive
You own your tasks
You’re great at multi-tasking
You’re tech-savvy
You’re a self-starter and can work independently
You’re creative and resourceful

The Role Won't Be A Good Fit IF:

You aren’t a “people person” who thrives on the energy of being a hub within a team
You aren’t extremely detail-oriented and love working with checklists and ticking off tasks every day
You are put off by a daily routine that changes up often - where most days and weeks don’t usually look the same
You don’t love and excel at working remotely, autonomously
You aren’t ridiculously organized and efficient
You don’t like having multiple projects on the go
You struggle to prioritize tasks effectively or have a tendency to procrastinate
You get easily frustrated and overwhelmed when confronted with multiple tasks

Benefits @ Moniker:

4-Weeks Starting Vacation 🌴
Company Paid (100%) Health & Dental Benefits 🏥
$2,500 Annual Professional Development Stipend 📚
100% Remote Work (Forever!) 🏠
$2,000 Annual ‘Work from Wherever’ Stipend 💻
4-Day Work Week During the Summer (Friday’s Off!) ☀️
$500 Annual “Health & Wellness” Credit 🏋️‍♀️
Travel Opportunities 🗺️
Aeroplan Points for Personal Travel ✈️
Monthly Social Events, Flexible Hours
Twice Annual Retreats (In recent years, we’ve taken the team to Tuscany 🇮🇹, Cartagena 🇨🇴, Prince Edward Island 🇨🇦, Nicaragua 🇳🇮,Maryland 🇺🇸 and Tulum 🇲🇽)
And more! 🎉

CURIOUS?

Please complete the application by clicking "Apply Now". Within the application you will be asked to answer 2 of the below questions:

Describe, in your own words, what you imagine a typical week working at Moniker would entail, and why you think you are the right fit for both the role and the Moniker team.
Tell us about a time you had to jump in to solve a problem in the moment that was outside of your role. What steps did you take? How did you overcome the problem? What was the outcome?
What is the worst travel experience you have ever encountered? How did you overcome and persevere through it?
Tell us about a time when you coordinated or worked on several projects at the same time. How did you juggle all of the projects and stay on top of deadlines? (Prioritization, deadlines, organization)
What would you do with your time if you had some downtime in between projects at work?
Tell us about the last skill you learned or a course you took that wasn't required by your previous workplace or taught in school. What was your motivation behind doing it?

Moniker is committed to building a diverse, equitable, and inclusive workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, sexual orientation, disability, or any other protected status.

Compensation

$70,000.00 per year

Know someone who would be a perfect fit? Let them know!